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How tuna69 Handles Your Personal Data

This page explains exactly what data we collect when you create an account, use DANA, OVO, or GoPay to transact, or contact our support team.

Account data onlyDANA, OVO, GoPay contextYour rights, clearly listedNo third-party sellingIndonesia-region scope

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Data We Collect From Your Account

tuna69 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with tuna69, we collect the information needed to run it: your registered name, email address, phone number, and the wallet identifier linked to your chosen payment method — whether that's DANA, OVO, or GoPay. We also log device type, browser session

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data, and your IP address to keep your account secure and detect unusual activity. Transaction records are retained as required by the platform's operational and financial-audit processes. We do not sell your personal data to third parties. Cookie data from your mobile or desktop session is
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used to maintain login continuity and remember your preferred wallet at checkout — nothing more. Access to this service depends on local law and is available only in eligible regions. If you use a saved GoPay or OVO number to transact, that number is stored only
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against your account and is not shared outside the platform. Players in Bandar Lampung and across Indonesia are covered by the same data handling rules. You can request a copy of your stored data or ask us to correct it at any time by contacting support.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH US ABOUT PRIVACY

Contact Us About Your Data

Got a question about what we store, or want to update something on your account? Our support team handles privacy requests alongside general account help. Reach out through any of the channels below and we'll get back to you as soon as we can — data requests are treated with priority.

Live Chat Open the chat widget in your account dashboard at any time to raise a data query, request a correction, or ask what information we currently hold on your account.

Email Support Send your privacy request to our support email address listed in the account help section. Include your registered phone number so we can verify the account quickly.

Account Help Centre The help centre inside your account covers common data questions — how to update your linked OVO or GoPay number, how to request account deletion, and more.

HOW WE PROTECT YOUR ACCOUNT

Data Handling and Account Security

We use SSL encryption across every page where your account data travels — login, deposit flow, and wallet linking. Your DANA, OVO, or GoPay number is stored in an encrypted format and is never exposed in plain text, even to our own support staff. Cookies are session-scoped and do not track activity outside the platform. We keep data only for as long as your account is active or as required by our audit process, and we review retention periods regularly.

SSL Encryption

All account data — including your linked wallet details for DANA, OVO, or GoPay — travels over SSL-encrypted connections. No plain-text exposure at any point in the session.

Cookie Policy

Cookies on tuna69 are used strictly for session continuity and wallet preference memory. We do not place tracking cookies that follow you outside of the platform domain.

Data Retention

We retain your account information for as long as your account remains active. Once you request deletion, we remove personal identifiers within the timeframe set out in our internal retention schedule.

Your Rights

You can request to view, correct, or delete your stored data at any time. Contact support through live chat or email with your registered details and we will process your request.

Common Questions About Your Privacy on tuna69

These are the questions we get most often about data, account privacy, and your rights. If something isn't covered here, our support team is reachable through live chat or the help centre inside your account.

We collect your name, email, phone number, and the wallet ID you link — such as your DANA or OVO account. Device and session data is also logged for security purposes.

We do not sell your personal data. Data may be shared only with service providers who help operate the platform, and only under strict data-handling agreements that limit their use.

Log into your account, go to the wallet settings section, and follow the steps to update your linked payment number. Support can assist if you hit a verification step you can't complete.

Yes. Send a data access request through live chat or email support with your registered phone number. We will verify your identity and provide the relevant account data on file.

Account data is retained while your account is active and for a period afterward as required by our audit process. Request deletion and we will remove personal identifiers within our set schedule.

No. Cookies on this platform are scoped to your session and are used only to keep you logged in and remember your wallet preference. No cross-site tracking is in place.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How tuna69 Handles Your Personal Data

Contact Us About Your Data

Data Handling and Account Security

SSL Encryption

Cookie Policy

Data Retention

Your Rights

Common Questions About Your Privacy on tuna69

01 What personal data does tuna69 collect when I register?

02 Does tuna69 share my data with third parties?

03 How do I update the GoPay or OVO number linked to my account?

04 Can I request a copy of the data tuna69 holds on me?

05 How long does tuna69 keep my account data after I stop using the service?

06 Are cookies on tuna69 used to track me across other websites?

Privacy Policy

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